Built for Your Industry

Patient calls answered. Care delivered.

Doctors, front desks, and care coordinators manage patient conversations in one place — so questions get fast answers and care never slips.

Patient-First

Built for

  • Doctors
  • Front desks
  • Care coordinators
Get the HIPAA packet
Healthcare — Voxago
Healthcare

62%

of calls to small clinics go unanswered

Source · Forbes

1 in 3

patients leave after one bad experience

Source · PwC

76%

of healthcare leaders are overwhelmed by admin

Source · MGMA

Triage in seconds, not minutes.
Built for the front desk

Triage in seconds, not minutes.

Smart routing sorts patient calls by reason — refill, scheduling, billing, clinical — so the right person picks up first. After-hours, the AI receptionist captures intent and routes urgent calls instantly.

  • Reason-based routing (refill, scheduling, clinical)
  • AI receptionist after-hours
  • EHR call-pop from Epic, eClinicalWorks, ModMed
PHI stays protected. On every device.
HIPAA without headaches

PHI stays protected. On every device.

Calls, voicemails, and text threads are encrypted end-to-end with BAA in place. Voicemail transcripts are searchable, retention is configurable, and clinicians can take calls from a personal device without exposing PHI.

  • BAA + HIPAA-compliant infrastructure
  • End-to-end encryption on every channel
  • Searchable voicemail transcripts
Capabilities

Built for healthcare

Feature 01

HIPAA-secure messaging

Calls, texts, and voicemails are encrypted end-to-end with BAA in place — so PHI stays protected on every device.

Feature 02

Smart triage routing

Inbound calls are routed by reason — refill, scheduling, billing, clinical — to the right staff or AI receptionist after-hours.

Feature 03

EHR call pop

Surface the patient record from Epic, eClinicalWorks, or ModMed the moment the call rings — every interaction in context.

Feature 04

Appointment reminders & confirmations

Reduce no-shows with automated SMS reminders, two-way confirmations, and rebooking flows synced to your schedule.

Feature 05

Voicemail transcripts

Searchable, HIPAA-compliant transcripts let staff triage messages faster than listening — and route urgent ones immediately.

Feature 06

Multi-site & telehealth ready

One number, every location. Add telehealth video visits with a single click — no extra license, no extra app.

Plays well with

Plug into your stack

Voxago connects to the tools your healthcare team already lives in — no rip-and-replace.

EpiceClinicalWorksModMedAthenahealthMicrosoft TeamsSalesforce Health Cloud
Compliance & trust

Built to perform.
Built to protect.

  • HIPAA
  • BAA
  • SOC 2
  • HITRUST-ready

Switching to Voxago shaved minutes off every patient call. Front desks finally have a tool that doesn't slow them down.

PS

Dr. Priya Shah

Practice Administrator

FAQ

Healthcare — your questions, answered

Get started

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99.9%
Uptime SLA
24/7
Expert Support
< 5 min
Setup Time