Faster service. Happier shoppers.
Store associates, managers, and shoppers connect in one platform — so questions get quick answers and more visits turn into sales.
Built for
- Store associates
- Managers
- Shoppers
85%
of shoppers move on after no reply
Source · Forbes
$125K+
annual revenue lost per location to missed calls
Source · HBR
67%
of shoppers expect same-day responses
Source · Salesforce
Multi-location, one dashboard.
Track call volume, conversion rate, and missed-call dollars across every location. Route inbound calls between stores based on staffing and hours — never send a shopper to a dead line.
- Live dashboard across every location
- Roll-over routing between stores
- Drill-down per location and team
Surge-ready when the lines light up.
Auto-add lines, IVR options, and after-hours flows when traffic spikes. POS integrations surface order status and loyalty context the moment the call connects.
- Surge auto-scale on call volume
- POS context from Shopify, Square, Lightspeed
- TCPA-compliant SMS for loyalty + promos
Built for retail
Multi-location dashboard
See call volume, response time, and conversion across every store in one dashboard — drill into any location instantly.
Store-to-store routing
Roll inbound calls between locations based on hours, staffing, and inventory — never send a shopper to voicemail.
POS integration
Connect Shopify, Square, or Lightspeed so call context — order status, loyalty, prior visits — appears the moment the line opens.
SMS marketing & promos
Send TCPA-compliant promotional texts, loyalty drops, and back-in-stock alerts from the same platform that handles calls.
Curbside & click-and-collect
Customers text on arrival; staff route the message to the right associate with one tap — no missed pickups.
Holiday surge auto-scale
Auto-add lines, IVR options, and after-hours flows during peak windows. Pay only for what you use.
Plug into your stack
Voxago connects to the tools your retail team already lives in — no rip-and-replace.
Built to perform.
Built to protect.
- PCI-DSS
- TCPA
- SOC 2
“Our store managers stopped missing curbside and product-availability calls. Voxago turned every line into a sales channel.”
Carlos Reyes
VP of Stores
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