Question 1

How long does it take to get up and running?

Accepted Answer

Same-day for most teams. After a 15-minute discovery call we port your numbers (free, usually under 24 hours), install the desktop and mobile apps, and configure your IVR, voicemail, and recording for you. Your team takes its first call the same day porting completes.

Question 2

Can I keep my existing phone numbers?

Accepted Answer

Yes — every number you own ports over for free, with zero downtime. We coordinate the port with your current carrier so calls keep flowing during the transition. Toll-free, local, vanity, even international DIDs are supported.

Question 3

Is there a long-term contract?

Accepted Answer

No. Voxago is month-to-month by default — cancel anytime, no penalty. If you want a discount in exchange for an annual commitment, we offer one, but it's optional and never the default.

Question 4

Are there setup fees?

Accepted Answer

No setup fees. Onboarding, number porting, IVR configuration, and team training are all included in your monthly per-user price.

Question 5

Do you offer nonprofit or volume discounts?

Accepted Answer

Yes. Registered 501(c)(3) organizations get an automatic 20% discount on every plan — no paperwork beyond your IRS determination letter. For teams above 50 users, we offer custom volume pricing. Talk to us for a quote.

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Pricing questions, answered

Book a 15-minute demo. We'll show you the exact setup for your team.